Building a Global Experience Through Connected Maintenance

Service technician checks data from a connected forklift while performing maintenance

Greater connectivity is evolving the forklift service call and changing how companies approach equipment maintenance. Today’s connected service technicians are using new technology to make service calls smarter and more proactive. Service providers are working closely with customers to create a connected maintenance experience that increases visibility into the process, reduces downtime, sets the stage […]

How to Use Data Analytics to Keep Your Service and Maintenance Program on Track

Service technicians review forklift data while performing maintenance

Every fleet manager understands the value and importance of service and maintenance, but not everyone has a clear understanding of how data can determine if service and maintenance programs are effective. Data analytics allows fleet managers to better approach fleet service and maintenance, but it can be difficult to know where to begin when searching […]

Better Data Adds Up to Better Forklift Utilization

Forklift service technician performs service as part of a connected maintenance program

The supply chain and warehouse are overflowing with data; not all of it on product movement. Warehouse and forklift connectivity is generating data on worker performance, forklift utilization and the health and status of equipment. Companies are investing to collect and analyze data to increase productivity, lower costs and enhance safety. One area where greater […]